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Evaluation of
the Data Needs Project (including User Consultation, Question
Testing and Form Design)
Project
Objectives
The Data Needs Project was set up to:
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identify users' requirements for
information from the 2001 Census; |
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develop questions which would
provide good enough data to meet users' needs and which were
acceptable to the public; and |
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design forms which were clear,
easy to complete and capable of being scanned using the latest
technology. |
This paper outlines the processes
affecting key decisions in Northern Ireland.
Background
The project took account of the results of a detailed
evaluation of the 1991 Census. In particular, the value of building
on the successful programme of user consultation was recognised
together with the need to overcome problems with the design of the
census forms and the wording of individual questions.
Methodology
Co-operation characterised the work undertaken during the
life of the project from early-1995 to mid-2000. Key decisions took
account of the views expressed by users and internal and external
experts across the UK. An extensive programme of consultation was
complemented by a comprehensive programme of research and question
testing. In particular, attention focused on:
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identifying users' requirements
for information; |
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developing suitable questions
using a variety of techniques including focus groups,
cognitive interviewing, small-scale and large-scale tests; |
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designing census forms which were
suitable for scanning and met agreed print and technical
standards. |
Northern Ireland
Specific Questions
In addition to the work being carried out across the UK
with regard to the ‘core’ questions, NISRA contracted their
Central Survey Unit (CSU) to test certain Northern Ireland specific
questions using their Omnibus Survey. This was carried out in
September 1999. A short self-completion (Census style) questionnaire
was issued by the Omnibus Survey interviewers while they were
preparing for the main part of their computer assisted interview.
This only took a few minutes after which the interviewers asked
their respondents to comment on the questions. The questions asked
referred to the location of rooms, knowledge of Irish and
qualifications. The choice of religion question for Northern Ireland
was influenced by earlier Omnibus Survey results which showed that
the format of the question finally chosen worked well and was
acceptable to the public.
Implementation
Although the comprehensive programme of consultation and
question testing was carried out concurrently, the following key
stages can be identified:
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identification of users'
requirements for information and priorities for small-scale
testing; |
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preparation and testing of
questions for the 1997 Census Test; |
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the 1997 Census Test including
detailed assessment of reactions to a new question on income
and new form layouts; |
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the preparation of detailed
business cases for census questions; |
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further testing of key questions
and forms; |
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the Census Rehearsal; |
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final series of small-scale tests
on the provision of care and academic and vocational
qualifications. |
Decisions affecting the selection of
questions were based on this detailed work.
Results
The Government set out proposals for the 2001 Census in a
White Paper published in March 1999. Decisions about the content of
the Census, including details of the questions, were set out in the
Census Order approved by Parliament in May 2000. Copies of the
Census forms became available when the Census Regulations came into
force on 26th June 2000.
Lessons
Learned
Despite some unexpected problems with specific questions the
work was completed successfully. Among the main lessons learned
were:
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the importance of the advice and
guidance provided by users and the need to build on the
strengths of the 2001 consultation programme; |
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the advantages of working with
members of the Question Testing Unit of the Office for
National Statistics and the value of their advice and support; |
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the need to retain independent
print and processing experts; |
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better co-ordination of the
legislative and census timetables; |
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improved awareness and
recognition of the possible implications of political
developments. |
Conclusion
Staff from the Census Office worked co-operatively with users
and others to develop effective questions, design suitable
questionnaires and put forward proposals for the 2001 Census which
would meet identified needs.
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